The Americans with Disabilities Act - does it work?

That was the general theme of a recent New York Times piece entitled Disabilities Act Prompts Flood of Suits Some Cite as Unfair.

What problems did it note?

• "The lawyers are generally not acting on existing complaints from people with disabilities. Instead, they identify local businesses, like bagel shops and delis, that are not in compliance with the law, and then aggressively recruit plaintiffs from advocacy groups for people with disabilities."
• "Lawmakers and federal judges ...say the lawyers typically do not give the businesses a chance to remedy the problem before filing suit
• There's no test whether the person filing the suit will ever use the place in question: "... Asked if she ever patronized the businesses she sued after they made improvements, Ms. Massi said, “Unfortunately, no.”"